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Privacy Policy

Last updated: 17 August 2026

1. Introduction

Saventra (“Saventra”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry or communicate with us. We process personal information in accordance with South Africa’s Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable laws.

2. Information We Collect

We may collect the following information:

  • Your name, business name and job title.
  • Your telephone number and email address.
  • Information included in a contact form, email or other enquiry.
  • Information about the agricultural products or services in which you are interested.
  • Technical information such as your IP address, browser, device type, referring page and website activity.
  • Cookie and analytics information, where these features are enabled.

Please do not submit confidential, sensitive or unnecessary personal information through our contact form.

3. How We Collect Information

We collect personal information when you:

  • Complete a contact form.
  • Contact us by email, telephone or another communication channel.
  • Request information about our products or services.
  • Interact with our website.
  • Enter into a business relationship with Saventra.

We may also receive business contact information from authorised representatives, service providers, distributors or commercial partners.

4. How We Use Your Information

We may use personal information to:

  • Respond to enquiries and requests.
  • Provide information about Saventra’s agricultural solutions.
  • Communicate with customers, suppliers and business partners.
  • Prepare quotations or discuss potential business relationships.
  • Improve our website, services and customer support.
  • Maintain the security and performance of our website.
  • Keep appropriate business and compliance records.
  • Comply with legal and regulatory obligations.
  • Send marketing communications where you have consented or where permitted by law.

You may opt out of marketing communications at any time.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to ensure that it functions correctly, remember preferences, understand website usage and improve performance.

These may include:

  • Essential cookies required for website functionality and security.
  • Performance or analytics cookies used to understand how visitors use the website.
  • Third-party cookies provided by embedded services, maps, videos or social-media platforms.

Where required, non-essential cookies will only be used after you have provided consent. You can also restrict or delete cookies through your browser settings.

6. Sharing Personal Information

We do not sell or rent personal information.

We may share information with:

  • Website hosting, maintenance, email and technology providers.
  • Professional advisers and other authorised service providers.
  • Distributors, suppliers or business partners where necessary to address an enquiry.
  • Regulators, courts or public authorities where disclosure is legally required.
  • A successor or purchaser in connection with a lawful business restructuring or transaction.

Service providers are expected to process personal information securely and only for authorised purposes.

7. Cross-Border Processing

Some technology or hosting providers may store or process information outside South Africa. Where this occurs, we will take reasonable steps to ensure that the information receives an appropriate level of protection in accordance with POPIA.

8. Information Security

We use reasonable organisational and technical safeguards to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain legitimate business records or comply with legal obligations.

When information is no longer required, it will be securely deleted, destroyed or de-identified where reasonably practical.

10. Your Rights

Subject to applicable law, you may request that we:

  • Confirm whether we hold your personal information.
  • Provide access to your personal information.
  • Correct or update inaccurate information.
  • Delete information that we are no longer entitled to retain.
  • Stop or restrict certain processing.
  • Explain or object to the use of your information.
  • Withdraw consent where processing is based on consent.

We may need to verify your identity before processing a request.

11. Third-Party Websites

Our website may contain links to external websites. Saventra does not control and is not responsible for the content, security or privacy practices of those websites. You should review the privacy policy of each website you visit.

12. Children’s Information

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children without appropriate consent.

13. Changes to This Policy

We may update this Privacy Policy when our practices, website or legal obligations change. The revised version will be published on this website with an updated revision date.

14. Contact Us

Questions, requests or concerns regarding personal information may be directed to:

Saventra
Bloemfontein, South Africa
Email: admin@saventra.co.za
Telephone: +27 72 457 2828
Website: www.saventra.co.za

You also have the right to submit a complaint to the Information Regulator of South Africa through its official website at www.inforegulator.org.za.